Assistant Store Manager

3 days ago

Poole, Poole, United Kingdom The Retail Appointment Live Full time
Job Description

**Job Title:** Assistant Store Manager

**Job Summary:** We are seeking a highly motivated and experienced Assistant Store Manager to join our team at The Retail Appointment Live. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in achieving sales targets, delivering excellent customer service, and maintaining a high level of store standards.

Key Responsibilities:
  1. **Sales and Profit:**
  • Assist the Store Manager in achieving sales budget and take remedial action to improve sales as necessary.
  • Identify and propose opportunities for further sales development.
  • Assist the Store Manager in ensuring staff are consistently aware of sales targets and are motivated to maximise sales opportunities.
  • Maintain Visual Merchandising standards/retail standards and window presentation to maximise sales potential of each range.
  • Assist the Store Manager in ensuring sales floor layout reflects Company guidelines and appropriate adjacencies to encourage customer flow around the store and to create sales opportunities.
  • Maintain awareness of costs in line with sales.
**Customer Service:**
  • Personally demonstrate good customer awareness and interaction at all times.
  • Monitor and seek continuous improvements on the level of customer service given to customers.
  • Assist the Store Manager in ensuring product knowledge of your staff and yourself is developed and maintained to maximise service standards and ability to sell, including staff awareness of in-store promotional activities.
  • Ensure optimum stock levels are maintained on the sales floor, by deliveries being dealt with promptly and carrying out regular replenishment.
**Staff Management:**
  • Assist in the induction of new staff as per Company procedure as directed by the Store Manager.
  • Assist in the training and development of staff in line with Company guidelines, build the team and potentialise individual ability.
  • Assist the Store Manager to set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
  • Take action to improve and develop one's own job performance. Ask for performance feedback from line manager, colleagues and team.
**Administration:**
  • Assist the Store Manager to ensure all branch administration is completed to Company procedure.
**Health and Safety:**
  • Assist the Store Manager to fulfil obligations to adhere to Company Health and Safety policies and procedures to ensure a safe working/shopping environment. In the absence of Store Management, action any necessary Health and Safety procedures.
**Security:**
  • Ensure there is security awareness in all areas of the store.
  • Ensure that all cash and cash equivalents are kept secure and banked in line with Head Office instructions.
**Confidentiality:**
  • Do not disclose information which is of a confidential nature, including personnel data ie telephone numbers, absence details etc to any party or individual unless authorised by your line manager.

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