Hospitality Team Leader

3 weeks ago


Hitchin, Hertfordshire, United Kingdom McMullens & Sons Full time
Hospitality Team Leader (Over 18) full or part time

If you aspire to cultivate a career within a well-established, thriving family-owned establishment, where guest satisfaction is paramount and quality is key, we invite you to consider the role of Hospitality Team Leader. As an independent entity, we are committed to nurturing talent from within and treating our staff as part of our family. You will receive respect, training, coaching, and encouragement to enhance your confidence and achieve your potential.

Hospitality Team Leader

We are seeking individuals who share our enthusiasm for exceptional hospitality and would relish the opportunity to foster a warm and inviting environment in a bustling venue that serves traditional dishes and hosts local events. You could be our next Hospitality Team Leader, playing a vital role in our classic pub concept, an integral part of the McMullen Family. We offer...

  • A competitive remuneration package
  • An attainable bonus structure
  • Flexible shift patterns
  • Weekly salary payments
  • 60% discount on meals during shifts
  • 25% discount on food and 20% off beverages for you and your friends on your days off
  • Enhanced pay rates for key public holidays
  • Family-oriented policies including improved maternity and paternity benefits
  • A share of tips
  • Outstanding career progression opportunities through McMullen's GROW Programme - currently, over half of our General Managers have been promoted from within
  • A respected position in a forward-thinking company that values individuals as names, not numbers

As a Hospitality Team Leader, your responsibilities will include

  • Providing exceptional service to our guests
  • Mentoring and guiding our team members
  • Managing shifts and assisting the management team

Previous experience in a supervisory capacity is essential; however, comprehensive training will be provided through the McMullen GROW Programme, both on-site and at our Training and Development Centre.



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