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Hospitality Receptionist and Administrative Assistant
2 months ago
Who are you?
You excel at making guests feel at home, adept at resolving issues, and possess a calm demeanor that allows you to engage effortlessly with visitors. This position is all about hospitality, from the initial welcome to the farewell, ensuring every guest leaves with a smile.
What does the position entail?
- Managing phone calls and overseeing both online and telephonic bookings
- Executing all check-in and check-out procedures
- Greeting guests upon arrival and allocating accommodations
- Coordinating with housekeeping to guarantee the cleanliness of rooms for new arrivals and ongoing stays
- Being knowledgeable about and promoting additional amenities and services
- Keeping accurate records of reservations and financial transactions
- Exemplifying excellent communication skills
- Handling inquiries related to private dining
- Embodying the mission and values of Anglian Country Inns daily, serving as a role model for colleagues
What can you expect in return?
- Attractive discounts at all Anglian Country Inns locations for food and beverages
- A fair share of tips and tronc
- Complimentary meals during shifts
- Cycle scheme offering discounts on bicycles
- A designated charity day off each year to support causes you care about
- Access to wine at cost price
About Anglian Country Inns
Anglian Country Inns is a family-owned establishment that has been serving the community for over twenty-seven years, boasting nine award-winning venues across East Anglia, along with a coffee shop and brewery.
- If you believe you possess the necessary skills and would like to become part of our welcoming team, we encourage you to consider this opportunity.
