Service Coordinator
2 weeks ago
About the Role
We are seeking a highly skilled Service Coordinator to join our team at Leicestershire Partnership NHS Trust. The successful candidate will be responsible for coordinating and managing patients and professionals through defined pathways, ensuring that our patients receive the right care at the right time.
Main Responsibilities
- Work collaboratively with the team to provide a high-quality service to patients and professionals.
- Coordinate and manage patient referrals, ensuring timely and effective communication with healthcare professionals.
- Organize and coordinate activities between different organizations to prevent acute admission and facilitate discharge in line with agreed protocols.
- Make outbound calls to patients and professionals to coordinate patient care according to agreed pathways and service agreements.
- Maintain accurate and up-to-date records, ensuring confidentiality and data security at all times.
- Contribute to the development of a high-performance, continuous improvement environment by identifying areas for improvement and suggesting solutions.
- Act upon patient and professional feedback in a timely and proactive manner, addressing any service issues promptly.
About Us
Leicestershire Partnership NHS Trust provides a range of community health, mental health, and learning disability services for people of all ages. We aim to develop a workforce that reflects our community and actively implement equal opportunities in employment and service delivery.
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