Senior Client Relationship Manager

3 weeks ago

London, Greater London, United Kingdom Globe Business Media Group Full time
Why Globe Business Media Group? A remarkable market presence, impressive growth trajectory, teamwork, and exceptional individuals are just a few of the reasons to advance your career with Globe Business Media Group. Our culture is defined by our core principles that foster equality, adaptability, and respect in all our endeavors.

Globe Business Media Group has been recognized as a recipient of multiple prestigious workplace awards. We take pride in our inclusive and motivating environment and are dedicated to cultivating a positive workplace for all our team members.

We are pleased to announce our partnership with organizations that assist us in our mission to become a more inclusive employer and achieve recognized accreditation for our commitment to diversity. We also take our social responsibilities seriously and engage in various charitable and community initiatives. Our ongoing collaboration with educational institutions aims to provide opportunities for underprivileged youth.
'We are proud to be an equal opportunity employer and are committed to ensuring that all candidates have the same chance to succeed, regardless of their gender, identity, sexual orientation, marital status, race, nationality, religion, age, or disability.'

Key Responsibilities

Cultivate robust relationships with current clients, tracking their purchases to identify upselling opportunities. Initiate, define, and oversee projects aimed at enhancing sales performance and revenue. Collaborate with the Client Services team to execute activities throughout the client lifecycle to boost renewal rates. Formulate and implement client sales strategies for products and regions to achieve sales objectives. Support our product development team by proposing innovative ideas and gathering client feedback during the launch of new offerings. Foster strong connections with existing clients at industry events and product showcases. Lead the development of proposals and sales presentations for new offerings. Maintain the CRM system to ensure it accurately reflects sales activities, moving leads and opportunities through the sales funnel. Ensure that client contracts are signed and orders are processed in compliance with relevant regulations.

Skills, Knowledge, and Expertise

Minimum of 3 years of B2B sales experience utilizing a structured sales methodology. Proven experience in sales leadership within a B2B context is preferred. Experience in recruiting, training, and mentoring a sales team. Exceptional interpersonal, verbal, and written communication skills. Familiarity with account-based marketing and managing targeted campaigns. Experience in handling multi-stakeholder sales processes and negotiating contracts. Organized and detail-oriented, with the ability to forecast and report on team performance. Proficient in CRM systems and reporting, with a preference for Salesforce experience. Working knowledge of the business media industry. Sales-driven, team-oriented mindset, and a willingness to collaborate with colleagues and key stakeholders.

Benefits

Our employees are our greatest asset, and we offer a comprehensive range of benefits to ensure everyone is supported:
Start of employment: Vision Care Employee Support Program A day off for your birthday After 3 months of employment: Pension plan (4% employer contribution and 4% employee contribution) Cycle to Work initiative Travel loan scheme Annual wellness allowance for fitness memberships and classes After 4 months and 1 year of service: Life insurance after 4 months Private health coverage after 1 year of service Additional Perks: Company events such as holiday and summer gatherings Access to Employee Support Networks Mentorship program Community Service Day Mortgage Guidance We are dedicated to making our organization an inclusive, respectful, and engaging workplace, with a culture shaped by our core values that promote equality, collaboration, and respect in all our activities. We are proud participants in initiatives that support diversity and accessibility, starting with our recruitment and application processes. If you require any reasonable adjustments during the application process, please inform us accordingly.

About Globe Business Media Group

Please visit our website for further information.

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