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Senior Client Relationship Manager

2 months ago

London, Greater London, United Kingdom Ambition Full time

Job Opportunity

Ambition is seeking a highly skilled and experienced professional to fill the role of Senior Client Relationship Manager. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, driving business growth and delivering exceptional service.

Key Responsibilities:

  • Strategic Leadership: Develop and implement a robust framework for client relationships, aligning with our business objectives.
  • Advisory Role: Provide strategic guidance to our client-facing teams, ensuring they have the tools and resources needed to deliver exceptional client experiences.
  • Team Management: Lead and mentor a team of client relationship managers, promoting a culture of excellence and collaboration.
  • Operational Oversight: Manage the day-to-day operations of client relationships, ensuring consistent and high-quality service delivery.
  • Client Engagement: Develop and implement best practices for client engagement, leveraging industry trends and client feedback.
  • Performance Monitoring: Monitor and analyze program performance metrics, providing regular reports to senior management.

Requirements:

  • Experience in client relationship or business development, preferably within a global business or professional services environment.
  • Strong strategic planning, relationship management, and leadership skills.

What We Offer:

  • Supportive Environment: Work directly with senior leaders and business partners across our global network.
  • Development Opportunities: Access to support and development opportunities to help you achieve your potential.
  • Competitive Compensation: A compensation package that reflects your calibre as a business development professional.
  • Comprehensive Benefits: Including private medical insurance, pension plan, wellbeing fund, income protection, and more.