Vehicle Service Coordinator
7 days ago
About the Role
We are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a key member of our service team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the highest level of care and attention.
Key Responsibilities
- Provide outstanding customer service and support to our customers, ensuring that their needs are met and exceeded.
- Work closely with our technicians and workshop control to ensure that vehicles are serviced and repaired to the highest standards.
- Liaise with customers to inform and consult on vehicle servicing, and keep them up to date at every stage.
- Identify and address customer queries and concerns in a timely and professional manner.
- Collaborate with our sales team to provide customers with the best advice on our products and services.
About You
We are looking for an individual who is passionate about delivering exceptional customer service and has a strong desire to learn and progress in their career. You will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
Requirements
- Excellent customer service skills and a strong focus on delivering exceptional customer experiences.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Basic knowledge of vehicle servicing and maintenance would be an advantage.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and collaborative team environment.
- Access to ongoing training and development opportunities.
About Sytner Group
Sytner Group is a leading provider of prestige vehicle sales and service, with a reputation for excellence and customer satisfaction. We are committed to delivering exceptional customer experiences and providing our customers with the highest level of care and attention.
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