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Field Service Engineer

2 months ago

Solihull, Solihull, United Kingdom Jungheinrich UK Ltd Full time

A fantastic opportunity has arisen to join the Customer Service Engineering Team at Jungheinrich UK Ltd, a leading provider of intralogistics solutions.

As a Field Service Engineer, you will play a crucial role in ensuring the smooth operation of our customers' materials handling and ancillary equipment.

  • Key Responsibilities:
  • Perform preventative maintenance and repairs on materials handling and ancillary equipment to ensure optimal performance and minimize downtime.
  • Collaborate with the Area Service Manager to provide exceptional customer support and resolve any technical issues that may arise.
  • Key Performance Indicators:
  • Accurately complete service reports and time sheets to ensure timely and efficient processing.
  • Manage and control parts stock to minimize inventory levels and optimize resource allocation.
  • Develop and maintain strong relationships with customers through effective communication and issue resolution.
  • Ensure compliance with all company and customer health and safety procedures to maintain a safe working environment.
  • Act as a company ambassador at all times, promoting a positive image of Jungheinrich UK Ltd.

Person Specification:

We are seeking a skilled and experienced Field Service Engineer with a strong background in mechanical and electrical maintenance. The ideal candidate will have a proven track record of working in a customer-facing environment and be comfortable working independently with minimal supervision.

The successful candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.