Field Service Engineer

3 weeks ago

Solihull, Solihull, United Kingdom Recra Consulting Full time
Job Title: Field Service Engineer

We are seeking a skilled Field Service Engineer to join our team at Recra Consulting. As a Field Service Engineer, you will play a critical role in installing, maintaining, and providing technical support for telematics systems, safety systems, and camera systems in various vehicles and equipment.

Key Responsibilities:
  • Install, configure, and calibrate telematics systems in vehicles, including HGVs, trucks, earth-moving equipment, and quarry equipment, according to manufacturer guidelines and specifications.
  • Conduct thorough testing and troubleshooting to ensure proper functionality of telematics devices and associated software.
  • Perform routine maintenance and inspections of installed telematics systems, identifying and resolving any technical issues.
  • Provide on-site technical support and training to customers on the use and functionality of telematics systems.
  • Collaborate with customers, project managers, and other stakeholders to understand project requirements and ensure successful system integration.
  • Keep detailed records of installations, maintenance activities, and technical support provided.
  • Stay up-to-date with industry trends, new telematics technologies, and regulations related to data privacy and security.
  • Collaborate with the engineering team to provide feedback on system enhancements and suggest improvements.
  • Adhere to safety guidelines and procedures while working on vehicles and equipment.
Requirements:
  • High school diploma or equivalent. Additional technical training or certification in electronics, telecommunications, or automotive engineering is preferred.
  • Minimum of 2-3 years of experience as a Telematics Engineer or in a related role.
  • Strong knowledge of telematics technology, including GPS tracking, vehicle diagnostics, and data communications.
  • Proficiency in using telematics diagnostic and configuration tools, as well as related software applications.
  • Excellent problem-solving skills and the ability to troubleshoot technical issues independently.
  • Strong communication and customer service skills to interact effectively with customers and team members.
  • Ability to work independently and in a field-based environment.
  • A valid driver's license and clean driving record.
  • Willingness to travel to customer sites on a regular basis.
Benefits:
  • 50 hours a week (from door to door)
  • Van provided
  • Tools provided (including power tools)
  • Fuel card
  • Company phone
  • Remote working
  • Overtime opportunity
  • Monday to Friday

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