Field Service Engineer

2 months ago


Solihull, Solihull, United Kingdom Recra Consulting Full time
Job Title: Field Service Engineer

We are seeking a skilled Field Service Engineer to join our team at Recra Consulting. As a Field Service Engineer, you will play a critical role in installing, maintaining, and providing technical support for telematics systems, safety systems, and camera systems in various vehicles and equipment.

Key Responsibilities:
  • Installation and Maintenance: Install, configure, and calibrate telematics systems in vehicles, including HGVs, trucks, earth-moving equipment, and quarry equipment, according to manufacturer guidelines and specifications.
  • Testing and Troubleshooting: Conduct thorough testing and troubleshooting to ensure proper functionality of telematics devices and associated software.
  • Technical Support: Provide on-site technical support and training to customers on the use and functionality of telematics systems.
  • Collaboration: Collaborate with customers, project managers, and other stakeholders to understand project requirements and ensure successful system integration.
  • Record Keeping: Keep detailed records of installations, maintenance activities, and technical support provided.
Requirements:
  • Education: High school diploma or equivalent. Additional technical training or certification in electronics, telecommunications, or automotive engineering is preferred.
  • Experience: Minimum of 2-3 years of experience as a Telematics Engineer or in a related role.
  • Skills: Strong knowledge of telematics technology, including GPS tracking, vehicle diagnostics, and data communications. Proficiency in using telematics diagnostic and configuration tools, as well as related software applications.
  • Personal Qualities: Excellent problem-solving skills and the ability to troubleshoot technical issues independently. Strong communication and customer service skills to interact effectively with customers and team members.
Benefits:
  • Work-Life Balance: 50 hours a week (from door to door).
  • Company Vehicle: Van provided.
  • Tools and Equipment: Tools provided, including power tools.
  • Fuel Card: Fuel card provided.
  • Remote Working: Opportunity to work remotely.
  • Overtime: Overtime opportunity available.


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