Field Service Engineer
2 months ago
We are seeking a skilled Field Service Engineer to join our team at Recra Consulting. As a Field Service Engineer, you will play a critical role in installing, maintaining, and providing technical support for telematics systems, safety systems, and camera systems in various vehicles and equipment.
Key Responsibilities:- Installation and Maintenance: Install, configure, and calibrate telematics systems in vehicles, including HGVs, trucks, earth-moving equipment, and quarry equipment, according to manufacturer guidelines and specifications.
- Testing and Troubleshooting: Conduct thorough testing and troubleshooting to ensure proper functionality of telematics devices and associated software.
- Technical Support: Provide on-site technical support and training to customers on the use and functionality of telematics systems.
- Collaboration: Collaborate with customers, project managers, and other stakeholders to understand project requirements and ensure successful system integration.
- Record Keeping: Keep detailed records of installations, maintenance activities, and technical support provided.
- Education: High school diploma or equivalent. Additional technical training or certification in electronics, telecommunications, or automotive engineering is preferred.
- Experience: Minimum of 2-3 years of experience as a Telematics Engineer or in a related role.
- Skills: Strong knowledge of telematics technology, including GPS tracking, vehicle diagnostics, and data communications. Proficiency in using telematics diagnostic and configuration tools, as well as related software applications.
- Personal Qualities: Excellent problem-solving skills and the ability to troubleshoot technical issues independently. Strong communication and customer service skills to interact effectively with customers and team members.
- Work-Life Balance: 50 hours a week (from door to door).
- Company Vehicle: Van provided.
- Tools and Equipment: Tools provided, including power tools.
- Fuel Card: Fuel card provided.
- Remote Working: Opportunity to work remotely.
- Overtime: Overtime opportunity available.
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