Front Office Team Lead
3 days ago
About Us
Cairn Group is a family-owned business with a growing portfolio of hotels, bars, and restaurants across the UK. We're ambitious and focused on continual growth, with a strong commitment to our core values.
About the Role
As a Front Office Supervisor at DoubleTree by Hilton Harrogate Majestic, you will be responsible for ensuring that all reception duties are carried out efficiently and professionally. You will handle enquiries, comments, and complaints in a courteous and timely manner, maintaining high standards at all times.
About You
We're looking for a candidate with previous experience in a hotel environment, preferably with Hilton systems such as OnQ. You should have excellent communication skills, a professional appearance, and a strong command of the English language. Previous experience in customer care and a focus on guest satisfaction are essential.
What We Offer
We offer a competitive salary, comprehensive training, and opportunities for career growth and development. If you're a team player with a passion for delivering exceptional customer service, we'd love to hear from you.
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Front Office Team Lead
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Front Office Team Lead
1 week ago
Harrogate, North Yorkshire, United Kingdom DoubleTree by Hilton Harrogate Majestic Full timeAbout the RoleWe are seeking a skilled Front Office Supervisor to join our team at DoubleTree by Hilton Harrogate Majestic. As a key member of our front desk team, you will be responsible for ensuring a seamless and welcoming experience for our guests.Key ResponsibilitiesManage the front desk operations, ensuring a high level of customer service and...
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Front Office Operations Manager
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Harrogate, North Yorkshire, United Kingdom RBH Full time**Job Summary**We are seeking an experienced Front Office professional to join our team as a Reception Manager at The Crown Hotel. As a key member of our operations team, you will be responsible for overseeing the entire Front Office operation and team, ensuring high standards of service are consistently delivered.**Key Responsibilities**Manage and lead the...
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Harrogate, North Yorkshire, United Kingdom RBH Full time{"title": "Reception Manager Role Overview", "content": "As a Reception Manager at The Crown Hotel, you will be responsible for overseeing the entire Front Office operation and team, ensuring high standards of service are consistently delivered. You will also manage rotas and control relevant costs, reporting to the Operations Manager.Key...
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Harrogate, North Yorkshire, United Kingdom RBH Full time{"title": "Reception Manager Role Overview", "content": "As a Reception Manager at The Crown Hotel, you will be responsible for overseeing the entire Front Office operation and team, ensuring high standards of service are consistently delivered. You will also manage rotas and control relevant costs, reporting to the Operations Manager.Key...
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Front Office Operations Manager
1 week ago
Harrogate, North Yorkshire, United Kingdom RBH Full timeAbout the RoleWe are seeking an experienced Front Office professional to join our team as a Reception Manager at The Crown Hotel. As a key member of our Front Office team, you will be responsible for delivering exceptional customer service, managing the reception area, and ensuring a seamless guest experience.Key ResponsibilitiesOversee the Front Office...
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