Front Office Team Lead

3 days ago


Harrogate, North Yorkshire, United Kingdom DoubleTree by Hilton Harrogate Majestic Full time

About Us

Cairn Group is a family-owned business with a growing portfolio of hotels, bars, and restaurants across the UK. We're ambitious and focused on continual growth, with a strong commitment to our core values.

About the Role

As a Front Office Supervisor at DoubleTree by Hilton Harrogate Majestic, you will be responsible for ensuring that all reception duties are carried out efficiently and professionally. You will handle enquiries, comments, and complaints in a courteous and timely manner, maintaining high standards at all times.

About You

We're looking for a candidate with previous experience in a hotel environment, preferably with Hilton systems such as OnQ. You should have excellent communication skills, a professional appearance, and a strong command of the English language. Previous experience in customer care and a focus on guest satisfaction are essential.

What We Offer

We offer a competitive salary, comprehensive training, and opportunities for career growth and development. If you're a team player with a passion for delivering exceptional customer service, we'd love to hear from you.



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