Engagement and Communications Coordinator

3 weeks ago


Cardiff, Cardiff, United Kingdom Welsh Government Full time

Job Overview

The Welsh Government is dedicated to enhancing the quality and safety of care services for the well-being of individuals across Wales. We are seeking a versatile Communications and Engagement Specialist to join our dynamic team.

This position offers a unique opportunity to gain extensive experience in various areas, including the organization of both in-person and virtual events, as well as the creation of captivating digital content.

As we embark on an exciting digital transformation journey, this role will play a crucial part in shaping and executing our creative and digital media strategy, ensuring the production of engaging content across all platforms.

A significant aspect of this role involves providing professional communication support to a diverse range of internal stakeholders. Responsibilities will include producing videos for senior management and capturing footage during inspections to promote best practices—ensuring that each day presents new challenges and opportunities.

Key Responsibilities

  • Develop and produce a variety of content tailored for different audiences and platforms, including:
    • Website content
    • Video production (storyboarding, filming, and editing)
    • Animations
    • News articles
    • Intranet content
    • Presentations
    • Case studies
    • Vlogs
    • Blogs
  • Coordinate in-person and online events for stakeholders at all levels.
  • Provide communication guidance to various teams, ensuring adherence to brand guidelines.
  • Assist in developing and implementing comprehensive communication plans aligned with business objectives.
  • Support the management of digital and social media channels.
  • Collaborate with the Digital Communications Manager to enhance our external website and internal intranet.
  • Contribute to the creation of new digital products.
  • Design and distribute various communication materials, such as flyers, banners, and newsletters.
  • Manage the communication mailbox to address inquiries from staff and customers.
  • Assist in the design and publication of national and local reports.
  • Stay informed about emerging digital media trends and the application of Artificial Intelligence (AI).

Language Requirements

Proficiency in the Welsh language is essential for this position.

Behavioral Competencies

Candidates will be assessed on the following competencies during the selection process:

  • Understanding the Bigger Picture
  • Effective Communication and Influence
  • Quality Service Management
  • Timely Delivery

Technical Skills

Applicants should be prepared to explain their experience with digital platforms and software, detailing how they have utilized these tools to maximize impact.

Benefits

  • Tailored learning and development opportunities
  • Flexible working environment
  • Culture that promotes inclusion and diversity
  • Generous employer pension contributions


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