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Housing Services Director

2 months ago

Rugby, Warwickshire, United Kingdom Hatched Recruitment Group Full time
Housing and Services Manager

We are seeking a highly skilled and experienced Housing and Services Manager to join our team at Hatched Recruitment Group.

Key Responsibilities
  • Housing Management: Oversee the operational delivery of the Council's housing service, ensuring excellent service delivery in compliance with regulatory and legal requirements.
  • Team Leadership: Lead by example, facilitating a responsive and empathetic service that puts the customer first and focuses on tenancy sustainment.
  • Service Improvement: Identify opportunities for service improvement, innovation, and development, ensuring a healthy Housing Revenue Account and better outcomes for customers.
  • Relationship Building: Develop and maintain positive relationships with elected members, ensuring compliance with the corporate Officer & Member protocol.
  • Team Collaboration: Form part of the Homes and Communities Management Team and the Corporate Management Team, contributing to the Council's achievement of better outcomes for the people of Rugby.

About the Role: This is a key position within the Council, requiring a strong leader who can drive service excellence and customer satisfaction.

Requirements: The successful candidate will have a proven track record in housing management, excellent leadership skills, and the ability to build strong relationships with stakeholders.