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Junior Concierge Ambassador

2 months ago

London, Greater London, United Kingdom The Landmark London Full time

Job Summary:

The Landmark London is seeking a highly skilled and experienced Junior Concierge Ambassador to join our team. As a key member of our Concierge team, you will be responsible for delivering exceptional service to our guests and providing a memorable experience.

Key Responsibilities:

  • Provide personalized service to guests, anticipating their needs and exceeding their expectations.
  • Develop and maintain relationships with local businesses and organizations to provide guests with unique experiences and recommendations.
  • Stay up-to-date on local events, attractions, and activities to provide guests with insider knowledge and recommendations.
  • Collaborate with other departments to ensure seamless service delivery and guest satisfaction.
  • Participate in ongoing training and development to stay current on industry trends and best practices.

Requirements:

  • Previous experience in a 5-star hotel or luxury service environment.
  • Excellent knowledge of London and its attractions.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Flexibility to work a variety of shifts, including evenings and weekends.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Access to exclusive employee benefits and perks.

About The Landmark London:

The Landmark London is a 5-star hotel located in the heart of London. We are committed to providing exceptional service and creating memorable experiences for our guests. We are proud to be a member of the Leading Hotels of the World and have received numerous awards and accolades for our service and hospitality.