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Healthcare Service Coordinator

2 months ago

Salisbury, Wiltshire, United Kingdom Optical Express Group Full time
About the Role

We are seeking a highly skilled and compassionate Patient Advisor to join our team at Optical Express Group. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients receive the highest level of service.

Key Responsibilities
  • Build Relationships with patients and ensure regular communication prior to and following their treatment.
  • Assist in Patient Consultations and provide support to our optometrists.
  • Conduct Health Checks using state-of-the-art equipment and assist patients in completing health questionnaires.
  • Schedule Treatment Dates and discuss finance options with patients.
  • Maintain Accurate Patient Records and ensure that all patient information is up-to-date.
Requirements
  • Passion for Providing World-Class Customer Service
  • Strong Organisational Skills
  • Excellent Communication Skills
  • Motivation and Drive to Succeed
What We Offer
  • Industry-Leading Salary and excellent bonus potential
  • State-of-the-Art Working Environments
  • 29 Days Annual Leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free Eye Tests
  • Discounted Prescription Eyewear and Sunglasses
  • Generous Friends and Family Discount Scheme
  • Ongoing Training and Development Opportunities
  • Pension Scheme