Senior Client Relationship Manager

3 weeks ago


Colchester, Essex, United Kingdom Universal Business Team Full time

Welcome to Universal Business Team, a dynamic and family-oriented small to medium-sized enterprise. We are currently seeking a skilled professional to take on the role of Senior Client Relationship Manager. If you excel in a vibrant and fast-paced setting and have a passion for managing client accounts, this opportunity may be ideal for you.

Key Responsibilities:

  • Drive sales objectives and cultivate new business opportunities within both established and prospective client accounts.
  • Foster and sustain enduring client relationships.
  • Analyze client engagement, sales performance, and inventory patterns, offering insightful feedback to internal teams.
  • Serve as a client advocate, playing a key role in enhancing the overall Client Experience.
  • Formulate account strategies, conduct business evaluations, and maintain consistent communication to promote business expansion.
  • Document all interactions and opportunities in the CRM platform and ensure regular follow-ups.

Requirements:

  • A minimum of 3 years of experience in sales account management within a business-to-business context.
  • Expertise in client outreach, effective communication, negotiation, and closing deals.
  • Self-driven with a positive mindset and the capability to thrive in a changing environment.
  • Strong organizational abilities and meticulous attention to detail.
  • Exceptional written and verbal communication skills.
  • Proficiency in Microsoft Office suite; familiarity with SAP or similar ERP systems is advantageous.

Benefits:

Salary: £40,000-£50,000
- Commission structure
- Complimentary lunch and snacks
- Additional leave for your birthday
- Employee referral program



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