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Technical Support Specialist

2 months ago

London, Greater London, United Kingdom Middle Recruitment Full time £35,000

Technical Support Specialist - Luxury Retail

Competitive Salary

Central London

Middle Recruitment is exclusively collaborating with a prestigious retail organization located in Central London to identify their next Technical Support Specialist, following an internal advancement.

Position Overview:

In this role, you will provide assistance to approximately 150 end users, including both retail locations and corporate headquarters, addressing their daily IT support inquiries and resolving Retail EPOS issues.

Key Qualifications:

  • Familiarity with a hybrid cloud infrastructure (both on-premises and virtual).
  • Strong experience in Windows operating systems.
  • Proficient in O365, SharePoint, Exchange, and Microsoft Entra ID (Azure Directory).
  • Capability to diagnose and resolve customer challenges in a dynamic environment.
  • Experience with EPOS systems.
  • Knowledge of hardware and troubleshooting techniques.
  • Understanding of networking concepts and protocols, including routers, switches, firewalls, and VLANs.
  • Familiarity with telephony systems.
  • Experience with Intune MDM.

If you believe this opportunity aligns with your career aspirations, we encourage you to submit your CV.

Middle Recruitment Limited is an Equal Opportunities Employer. We provide equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history.