Duty Manager

1 week ago


Leeds, Leeds, United Kingdom Sodexo Prestige Venues & Events Full time
Unlock Your Potential with Sodexo Prestige Venues & Events

We're seeking a highly skilled Duty Manager to join our dynamic team at Headingley Stadium, Leeds. As a key member of our operations team, you'll be responsible for overseeing daily operations, creating a positive work environment, and ensuring exceptional customer experiences.

Key Responsibilities:
  • Oversee daily operations, including event setup, staff management, and inventory control.
  • Create a positive work environment, fostering a culture of teamwork and excellence.
  • Communicate effectively with the Senior Management Team and wider hospitality team to ensure seamless event execution.
  • Maintain good relations with staff, external suppliers, and stakeholders to ensure harmonious inter-departmental cooperation.
  • React promptly to any amendments or changes requested on event days.
  • Ensure all function rooms are maintained to a high standard, with a focus on cleanliness and presentation.
  • Provide exceptional customer service, ensuring a positive experience for all guests.
Requirements:
  • Experience in a similar role, with a proven track record of success in event operations.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving skills, with the ability to think on your feet and adapt to changing situations.
  • Ability to work effectively in a fast-paced environment, with a focus on attention to detail and quality.
  • Flexibility to work evenings, weekends, and matchdays as required.
About Us:

Sodexo Prestige Venues & Events is a world-leading food and facilities management company, providing exceptional experiences at the most prestigious venues on the planet. We're passionate about creating unforgettable moments for our guests, and we're looking for talented individuals like you to join our team.

As a Duty Manager with Sodexo Prestige Venues & Events, you'll have the opportunity to work on high-profile events, develop your skills and expertise, and be part of a dynamic and supportive team. If you're passionate about delivering exceptional customer experiences and have a proven track record of success in event operations, we'd love to hear from you.



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