Store Manager

2 weeks ago


Glasgow, Glasgow City, United Kingdom Frasers Group Full time

FLANNELS is a luxury fashion destination for men and women, offering an edit of over 200 brands from established international designers to contemporary labels.

We are a company that values elegance and simplicity, ensuring that our stores and website provide a seamless shopping experience for our customers. Our goal is to deliver a luxury lifestyle that is both traditional and modern.

We are seeking a highly skilled and experienced Store Manager to join our team in Glasgow. As a Store Manager, you will be responsible for driving sales growth, managing a team of sales associates, and ensuring exceptional customer service.

Key Responsibilities:

  • Maximize sales revenue and identify opportunities to improve performance
  • Lead and motivate the sales team to achieve sales targets
  • Be a strong presence on the shop floor to drive sales and provide excellent customer service
  • Ensure all sales associates have the tools and knowledge to deliver key business objectives
  • Manage the presentation and merchandising of seasonal stock in line with company directives
  • Maintain awareness of current and market trends, understand forthcoming promotions, and monitor local competitors
  • Ensure all paperwork, policies, and procedures are carried out efficiently and accurately
  • Drive and deliver key performance indicators (KPIs)

Requirements:

  • Strong client base with a solid database of personal contacts and clients
  • Previous retail experience in the premium sector is preferred
  • Exceptional people management skills with strong leadership and motivational abilities
  • Excellent communication, planning, and organizational skills
  • Excellent analytical skills with the ability to interpret financial and sales data
  • High level of brand awareness and product knowledge
  • Awareness of the local area

Personal Qualities:

  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can-do attitude
  • Passion for fashion retail
  • Professional manner
  • Trend aware, fashion conscious, and well-presented at all times
  • Opportunities for career development and growth within the company
  • Competitive salary and benefits package
  • Discounted gym membership and 20% discount across all Frasers Group brands

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