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Customer Credit Specialist

2 months ago

Cardiff, Cardiff, United Kingdom The Recruitment Co. Full time
Job Overview

We are seeking a skilled Credit Collector to join our team at The Recruitment Co. in Cardiff Bay. As a Credit Collector, you will be responsible for managing customer credit accounts and ensuring timely payments.

Key Responsibilities
  • Manage customer credit accounts and resolve any disputes or issues
  • Communicate with customers to negotiate payment plans and resolve outstanding balances
  • Work closely with internal teams to ensure accurate and timely credit reporting
  • Monitor and analyze credit account activity to identify trends and areas for improvement
Requirements
  • Proven experience in credit management or a related field
  • Strong communication and negotiation skills
  • Ability to work independently and as part of a team
  • High level of organization and attention to detail
What We Offer
  • A competitive salary and bonus structure
  • A hybrid working arrangement with 3 days in the office and 2 days from home
  • Ongoing training and development opportunities