Network Service Manager

2 weeks ago


Norwich, Norfolk, United Kingdom Aviva plc Full time
Technical Network Service Owner

Job Summary:

We are seeking an experienced Technical Network Service Owner to join our team at Aviva plc. As a key member of our Network team, you will be responsible for maximizing the value of network technologies, including end-to-end enterprise connectivity and automation.

About the Role:

As a Technical Network Service Owner, you will provide technical leadership in large and small project engagements, collaborating with internal stakeholders to define requirements and objectives. You will ensure that technology operations meet these requirements, working with business units to identify and implement processes and automation to drive operational efficiencies and resolve any outstanding operational issues caused by technology.

Key Responsibilities:

  • Experience in Network Automation, including tools and common scripting languages (e.g., Python), with experience of both technical incident investigation and project governance/change control of planned activities.
  • Great understanding of packet level traffic analysis using tools such as Wireshark.
  • Collaborate with internal stakeholders to define requirements and objectives.
  • Ensure technology operations meet requirements.
  • Work with business units to identify and implement processes and automation.

What We Offer:

  • Starting salary – London based £70,000, National based £60,000 (depending on Location, skills, experience, and qualifications).
  • Bonus opportunity – 10% of annual salary - Actual amount depends on your performance and Aviva's.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
  • Brilliantly supportive policies including parental and carer's leave.
  • Flexible benefits to suit you, including sustainability options such as cycle to work.
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.


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