Retail Sales Associate
4 weeks ago
As a Retail Assistant at Iceland, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our stores. Your duties will include assisting customers with their queries, maintaining a clean and organized store environment, and supporting the sales team in achieving sales targets.
Key Responsibilities
• Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
• Maintain a high level of product knowledge, ensuring that customers are informed about our products and services.
• Assist with stock deliveries, receiving and storing merchandise in a timely and efficient manner.
• Participate in visual merchandising, ensuring that store displays are attractive and well-maintained.
• Collaborate with the sales team to achieve sales targets, promoting products and services to customers.
Requirements
• Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
• Previous retail experience, preferably in the grocery sector, with a strong understanding of customer service principles.
• Ability to work flexibly, including weekends and bank holidays, with a willingness to adapt to changing priorities.
• Basic numeracy and literacy skills, with the ability to handle cash and operate a till system.
What We Offer
• Competitive hourly rate and opportunities for career progression.
• Comprehensive training and development programs, including on-the-job training and coaching.
• A dynamic and supportive work environment, with a focus on teamwork and collaboration.
• Discounts on Iceland products and services, as well as other employee benefits.
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