Collections Specialist

1 week ago


Aylesbury, Buckinghamshire, United Kingdom Parkside Office Professional Full time

About Parkside Office Professional

We are a leading alternative finance provider dedicated to unlocking financial flexibility for a better life. Our mission is to imagine a world where everyone has the financial means to thrive.

Role Overview

We are seeking a passionate and driven Collections Advisor to join our expanding team. As a Collections Advisor, you will play a crucial role in handling outbound and inbound communications, providing guidance and solutions to customers with overdue accounts.

Key Responsibilities

  • Engagement and Communication: Handle customer interactions via various channels, ensuring timely and effective resolution of issues.
  • Customer Support: Assist customers in managing their accounts, offering personalized guidance and solutions to meet their needs.
  • Compliance and Risk Management: Ensure adherence to company policies and regulatory requirements, maintaining a high level of service quality and minimizing risk.
  • Decision Making and Quality: Provide informed recommendations based on customer circumstances, ensuring that decisions are made in the best interest of the customer and the company.

What We Offer

As a Collections Advisor at Parkside Office Professional, you will have the opportunity to work in a dynamic and innovative environment, contributing to the company's mission to unlock financial flexibility for a better life.



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