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Customer Care Representative
2 months ago
Position Reference: 1899
Role: Customer Service Advisor
Company: S4 Personnel Ltd
Compensation: £11.44 per hour
Contract Type: Temporary to Permanent
We are seeking a dedicated individual for a rewarding customer service position within a team that prioritizes exceptional client care in a supportive and welcoming atmosphere. Successful candidates in this temporary role may be considered for permanent employment after a specified period, with the company providing a range of attractive employee benefits upon transition to permanent status, including generous vacation time and private health coverage.
Key Responsibilities:
Our client, a reputable organization, is in search of Customer Care professionals to assist patients in scheduling appointments as directed by the NHS. Your role will be crucial in ensuring a high standard of customer service. You will operate in a dynamic environment, engaging with clients primarily over the phone and through email, necessitating excellent communication abilities. Empathy and a willingness to assist customers in booking their appointments are essential. This role is temporary with the potential for permanent placement, making reliability and punctuality key attributes.
Work Schedule:
Shifts will consist of 7.5 hours from Monday to Friday, with the expectation of working one Saturday every four weeks.
