London Rail Replacement Operations Manager

2 weeks ago


London, Greater London, United Kingdom Transport UK London Full time
Job Title: London Rail Replacement Controller

We are seeking a highly skilled and experienced individual to join our team as a London Rail Replacement Controller. As a key member of our operations team, you will be responsible for planning and managing replacement buses and coaches to provide journeys to a timetable when the rail service is disrupted.

Key Responsibilities:
  • Plan and manage replacement buses and coaches to provide journeys to a timetable when the rail service is disrupted.
  • Ensure the quality of our customer-focused response.
  • Provide efficient and effective administrative support.
  • Work effectively with external suppliers and colleagues.
  • Maintain a duty of care for the health and safety of yourself and your colleagues.
  • Undertake any other duties commensurate with the role.
Requirements:
  • An individual who can develop effective working relations with suppliers and colleagues.
  • Ability to handle high-pressure situations in a calm, professional, and logical manner.
  • Desirable: previous experience administering logistics or passenger transport.
  • Must be willing to work shift patterns, including Middle and Late shifts.
  • Must own a smartphone device.

This is an exciting opportunity to join a dynamic and growing company, Transport UK London Bus, and contribute to the success of our operations team. If you are a motivated and experienced individual with a passion for logistics and customer service, we encourage you to apply for this role.



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