Customer Engagement Specialist

1 month ago


Loughborough, Leicestershire, United Kingdom Currys plc Full time

Join a Dynamic Team at Currys plc

Position Summary:

Telephone Sales Advisor (Mobile Services)
Currys plc is seeking motivated individuals to become part of our vibrant Contact Centre team as Telephone Sales Advisors. In this position, you will play a crucial role in delivering outstanding service to our clientele by guiding them through mobile network services, contract options, upgrades, and promotional offers.

Key Responsibilities:

  • Actively reaching out to both new and existing clients
  • Assisting customers in exploring various mobile devices and service packages
  • Offering insightful recommendations and alternatives to meet customer needs
  • Fostering strong relationships with clients
  • Surpassing sales objectives and performance benchmarks

Qualifications:

  • Commitment to providing exceptional customer experiences
  • Prior experience in customer service is advantageous
  • Excellent verbal communication abilities
  • Background in target-oriented roles
  • Passion for technology and innovation

Perks of Joining Us:

  • Exclusive employee discounts
  • Life insurance and savings programs
  • Wellness and health initiatives
  • Access to virtual healthcare services

Become Part of Our Journey:
Seize the chance to enhance your skills, advance your career, and collaborate with a dedicated sales team at one of the leading tech retailers in the UK.



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