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Customer Engagement Specialist
3 months ago
Join our dynamic team at Currys, where we are passionate about technology and customer satisfaction. As a Customer Engagement Specialist, you will play a crucial role in assisting customers who are eager to explore our extensive range of innovative products and services.
Contract Type: Permanent
Work Schedule: Full Time (40 hours per week)
Salary: £23,920 plus commission (average OTE £500 per month)
At Currys, we pride ourselves on delivering exceptional service, thanks to our dedicated team of 25,000 professionals. Together, we strive to create memorable experiences for our customers, ensuring they find the right technology solutions for their needs.
As a Customer Engagement Specialist, your primary responsibilities will include:
- Identifying customer requirements and recommending appropriate products and services from our offerings.
- Effectively communicating the advantages of Currys products and services to potential customers.
- Guiding customers through the purchasing process while keeping them informed at every stage.
- Aiming to meet and exceed sales targets through exceptional service.
- Providing a top-tier customer experience that fosters loyalty.
To excel in this role, you will need:
- Strong communication skills and the ability to connect with customers.
- A driven mindset with a focus on achieving sales goals.
- Proficiency in using technology and navigating various systems efficiently.
- A genuine enthusiasm for technology.
- Flexibility and adaptability in a fast-paced environment.
- A commitment to prioritizing customer satisfaction and building lasting relationships.
- Previous experience in sales is advantageous but not essential.
We recognize that our employees are the cornerstone of our success. We offer a variety of benefits designed to support your well-being and career growth, including:
- Exclusive discounts on the latest technology products.
- Wellness initiatives, including programs for physical health and eye care.
- Life Assurance and a Sharesave scheme.
- Access to a digital healthcare service for 24/7 medical advice.
By joining our team, you will receive ongoing training and support to help you develop your career while making a positive impact on our customers and the environment. At Currys, we are committed to fostering an inclusive workplace where every individual can thrive.
