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Customer Engagement Specialist
3 months ago
Join our dynamic team at Currys, where we are dedicated to providing exceptional technology solutions to our customers.
Role Type:
Permanent
Full-Time
Grade 1
Working Hours:
40 hours per week, with shifts scheduled between 8am – 8pm Monday to Friday, and 8am – 6pm on weekends (2-week rotation).
Compensation:
Base salary of £23,920 plus commission, paid every four weeks (On-Target Earnings of £500 per month).
At Currys, we share a common goal: to ensure that everyone can enjoy the latest technology. As the UK's leading tech retailer, we take pride in the service we provide, thanks to our team of 25,000 dedicated colleagues. Together, we foster a collaborative environment where we celebrate both major achievements and everyday successes.
As a Customer Engagement Specialist, you will interact with customers who have shown interest in our products and services. Your role will involve:
- Identifying customer needs and recommending appropriate products and services from our extensive range.
- Effectively communicating the advantages of our offerings to customers.
- Guiding customers through the purchasing process while keeping them informed at every step.
- Striving to meet and exceed sales targets.
- Delivering an outstanding customer experience.
Requirements:
- Strong communication skills and the ability to connect with people.
- A proactive attitude with a commitment to surpassing sales goals.
- Proficiency in using technology and navigating various systems efficiently.
- A genuine passion for technology.
- Flexibility and adaptability in a fast-paced environment.
- A customer-first mindset, focused on building lasting relationships.
- Previous experience in sales is advantageous but not mandatory.
Why Choose Currys:
We recognize that our employees are the cornerstone of our success. That’s why we offer a variety of benefits designed to support you, including:
- Discounts on the latest technology products.
- A range of wellness initiatives, including cycling to work and eye care.
- Life Assurance and a Share Save scheme.
- Access to a digital GP service for 24/7 healthcare support.
Join us and embark on a journey where you can shape your career while contributing to our mission of making a positive impact on society and the environment. We are committed to fostering an inclusive and diverse workplace, ensuring that every individual has the opportunity to showcase their talents throughout the application process.
