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Senior IT Infrastructure Manager

2 months ago


Northwood, Greater London, United Kingdom NatWest Full time
About the Role

We are seeking a highly skilled Senior System Administrator to join our team at NatWest. As a key member of our IT infrastructure team, you will be responsible for driving architecture and engineering initiatives for our workplace productivity, messaging, and identity environments.

As a Senior System Administrator, you will provide excellent service to our customers through the delivery and ownership of the administration, maintenance, maturing, and support of our workplace technology environment.

The pace of change and associated training and development opportunities will create an engaging and supportive environment for you and help develop a broad range of transferable skills.

Key Responsibilities
  • Plan, develop, and undertake technical support for relevant platforms, activities, and processes.
  • Identify new and innovative ways to use existing tool sets to automate management, monitoring, and related processes to increase efficiency.
  • Administer, manage, and maintain the Google Workspace ecosystem and ensure a high level of usability and security for all users.
  • Perform scripting, automation, administration, and reporting tasks using Terraform or other orchestration technology.
  • Apply new solutions through research and collaboration with the team and determine the course of action for new application initiatives.
  • Support and mentor the wider CTS team members in their career growth.
Requirements

We are looking for someone with a strong customer focus in their work, as well as a background in technical support. You will need senior-level administration and engineering experience in an enterprise IT environment, having performed operational and break/fix activity along with engineering and design. Knowledge of AWS Cloud would be a plus.

On top of this, you will bring:

  • Strong expertise in Google Workspace, email security, spam, phishing, and virus protection.
  • Exposure to Google Cloud, cloud solutions architecture, related technologies, and their interdependencies.
  • Strong scripting and automation skills.
  • Strong communication skills and confidence in interacting with various internal and external groups.