Cafe Team Leader

3 weeks ago


Peterborough, Peterborough, United Kingdom One Retail Full time
Cafe Supervisor Job Description

We are seeking a skilled and experienced Cafe Supervisor to join our team at One Retail. As a Cafe Supervisor, you will be responsible for ensuring the smooth operation of our cafe, providing exceptional customer service, and leading a team of staff to achieve high standards of quality and productivity.

Key Responsibilities:

  • Supervise a team of staff to ensure excellent customer service and high-quality food and beverage preparation
  • Manage cafe operations, including inventory, ordering, and stock control
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless service delivery
  • Monitor and maintain high standards of cleanliness and hygiene
  • Conduct performance evaluations and provide coaching and training to staff

Requirements:

  • Previous experience in a supervisory role in a similar environment
  • Excellent communication and leadership skills
  • Ability to work under pressure and maintain a positive attitude
  • Knowledge of food safety and hygiene practices

What We Offer:

As a Cafe Supervisor at One Retail, you will have the opportunity to develop your skills and experience in a dynamic and fast-paced environment. We offer a competitive salary, comprehensive training, and opportunities for career advancement.

About One Retail:

One Retail is a leading provider of retail services, committed to delivering exceptional customer experiences and building strong relationships with our clients. We are passionate about developing our people and creating a positive and inclusive work environment.


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