Technical Support Specialist

2 weeks ago

Monks Risborough, Buckinghamshire, United Kingdom turn IT on Careers Full time

Job Summary:

turn IT on Careers is seeking a highly motivated and skilled Technical Support Specialist to join our Service Desk team. As a Technical Support Specialist, you will provide technical support to our clients remotely, working within our escalation process to ensure timely resolution of tickets.

Key Responsibilities:

  • Provide second-line technical support to clients, delivering outstanding levels of customer service and support.
  • Liaise with 2nd/3rd line teams to resolve technical issues.
  • Support and mentor 1st line team members by providing guidance and instruction on resolving technical queries.
  • Proactively respond to ICT emergencies to minimize downtime and ensure business continuity.

Requirements:

  • Excellent communication skills, both written and oral, to effectively communicate with technical and non-technical clients.
  • A proactive and motivated approach to customer service, with a focus on delivering exceptional results.
  • Logical and structured problem-solving skills to troubleshoot complex technical issues.
  • Strong technical troubleshooting skills, with the ability to work collaboratively with third parties to resolve software/hardware issues.

What We Offer:

A dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and skilled Technical Support Specialist looking for a new challenge, we encourage you to apply.

  • Technical Support Specialist

    1 week ago

    Monks Risborough, Buckinghamshire, United Kingdom Turn IT On Full time

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our Service Desk team. As a Technical Support Specialist, you will provide technical support to our school users remotely, working within our escalation process to ensure timely resolution of tickets.Key Responsibilities:Provide second-line support for schools,...

  • Technical Support Specialist

    1 week ago

    Monks Risborough, Buckinghamshire, United Kingdom Turn IT On Full time

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our Service Desk team. As a Technical Support Specialist, you will provide technical support to our school users remotely, working within our escalation process to ensure timely resolution of tickets.Key Responsibilities:Provide second-line support for schools,...

  • Technical Support Specialist

    2 weeks ago

    Monks Risborough, Buckinghamshire, United Kingdom turn IT on Full time

    Job Title: Technical Support SpecialistJob Type: Full-timeLocation: Princes Risborough, BucksJob Description:We are seeking a highly skilled Technical Support Specialist to join our Service Desk team at turn IT on. As a Technical Support Specialist, you will provide technical support to our school users remotely, working within our escalation process to...

  • Technical Support Specialist

    2 weeks ago

    Monks Risborough, Buckinghamshire, United Kingdom turn IT on Full time

    Job Title: Technical Support SpecialistJob Type: Full-timeLocation: Princes Risborough, BucksJob Description:We are seeking a highly skilled Technical Support Specialist to join our Service Desk team at turn IT on. As a Technical Support Specialist, you will provide technical support to our school users remotely, working within our escalation process to...

  • Technical Support Specialist

    2 weeks ago

    Monks Risborough, Buckinghamshire, United Kingdom turn IT on Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our Service Desk team at turn IT on. As a key member of our team, you will provide technical support to our school users remotely, working within our escalation process to ensure timely resolution of tickets.Key Responsibilities:Provide second-line...

  • Technical Support Specialist

    2 weeks ago

    Monks Risborough, Buckinghamshire, United Kingdom turn IT on Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our Service Desk team at turn IT on. As a key member of our team, you will provide technical support to our school users remotely, working within our escalation process to ensure timely resolution of tickets.Key Responsibilities:Provide second-line...

  • Technical Support Specialist

    3 weeks ago

    Monks Risborough, Buckinghamshire, United Kingdom Turn IT On Full time

    Job Summary:We are seeking a highly skilled and motivated Technical Support Specialist to join our Service Desk team at Turn IT On. As a Technical Support Specialist, you will provide technical support to our school users remotely, working within our escalation process to ensure timely resolution of tickets.Key Responsibilities:Provide second-line support...

  • Technical Support Specialist

    2 weeks ago

    Monks Risborough, Buckinghamshire, United Kingdom Turn IT On Full time

    Job Summary:We are seeking a highly skilled and motivated Technical Support Specialist to join our Service Desk team at Turn IT On. As a Technical Support Specialist, you will provide technical support to our school users remotely, working within our escalation process to ensure timely resolution of tickets.Key Responsibilities:Provide second-line support...

  • Technical Support Specialist

    2 weeks ago

    Monks Risborough, Buckinghamshire, United Kingdom Turn IT On Full time

    Job Summary:We are seeking a highly skilled and motivated Technical Support Specialist to join our Service Desk team at Turn IT On. As a Technical Support Specialist, you will provide technical support to our school users remotely, working within our escalation process to ensure timely resolution of tickets.Key Responsibilities:Provide second-line support...

  • Technical Support Specialist

    3 weeks ago

    Monks Risborough, Buckinghamshire, United Kingdom Turn IT On Full time

    Job Summary:We are seeking a highly skilled and motivated Technical Support Specialist to join our Service Desk team at Turn IT On. As a Technical Support Specialist, you will provide technical support to our school users remotely, working within our escalation process to ensure timely resolution of tickets.Key Responsibilities:Provide second-line support...

  • Technical Support Specialist

    4 weeks ago

    Monks Risborough, Buckinghamshire, United Kingdom Turn IT On Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our Service Desk team at Turn IT On. As a Technical Support Specialist, you will provide technical support to our school users remotely, working within our escalation process to ensure timely resolution of tickets.Key ResponsibilitiesProvide second-line support for...

  • Technical Support Specialist

    3 weeks ago

    Monks Risborough, Buckinghamshire, United Kingdom turn IT on Careers Full time

    Job Summary:turn IT on Careers is seeking a highly skilled and motivated Technical Support Specialist to join our Service Desk team. As a key member of our team, you will provide technical support to our clients, delivering outstanding levels of customer service and support.Key Responsibilities:Provide second-line technical support to clients, resolving...

  • Technical Support Specialist

    3 weeks ago

    Monks Risborough, Buckinghamshire, United Kingdom turn IT on Full time

    Job DescriptionJob Summary:We are seeking a highly motivated and skilled Technical Support Specialist to join our Service Desk team at turn IT on. As a key member of our team, you will provide technical support to our clients remotely, ensuring seamless and efficient resolution of their IT issues.Key Responsibilities:Provide technical support to clients via...

  • Technical Support Specialist

    3 weeks ago

    Monks Risborough, Buckinghamshire, United Kingdom turn IT on Full time

    Job DescriptionJob Summary:We are seeking a highly motivated and skilled Technical Support Specialist to join our Service Desk team at turn IT on. As a key member of our team, you will provide technical support to our clients remotely, ensuring seamless and efficient resolution of their IT issues.Key Responsibilities:Provide technical support to clients via...

  • Technical Support Specialist

    1 week ago

    Monks Risborough, Buckinghamshire, United Kingdom turn IT on Careers Full time

    Role Overview:We are seeking a skilled and motivated 2nd Line Support Consultant to join our Service Desk team at turn IT on Careers. As a key member of our team, you will provide technical support to our school users remotely, working within our escalation process to ensure timely resolution of tickets.Key Responsibilities:Provide second-line support for...

  • Technical Support Specialist

    1 week ago

    Monks Risborough, Buckinghamshire, United Kingdom turn IT on Careers Full time

    Role Overview:We are seeking a skilled and motivated 2nd Line Support Consultant to join our Service Desk team at turn IT on Careers. As a key member of our team, you will provide technical support to our school users remotely, working within our escalation process to ensure timely resolution of tickets.Key Responsibilities:Provide second-line support for...

  • Technical Support Specialist

    2 weeks ago

    Monks Risborough, Buckinghamshire, United Kingdom Turn IT On Full time

    Role Overview We are seeking a highly skilled and motivated 2nd Line Support Consultant to join our Service Desk team at Turn IT On. As a key member of our team, you will provide technical support to our school users remotely, working within our escalation process to ensure timely resolution of tickets. Key Responsibilities Provide second-line support for...

  • Technical Support Specialist

    2 weeks ago

    Monks Risborough, Buckinghamshire, United Kingdom Turn IT On Full time

    Role Overview We are seeking a highly skilled and motivated 2nd Line Support Consultant to join our Service Desk team at Turn IT On. As a key member of our team, you will provide technical support to our school users remotely, working within our escalation process to ensure timely resolution of tickets. Key Responsibilities Provide second-line support for...

  • Technical Support Specialist

    1 week ago

    Monks Risborough, Buckinghamshire, United Kingdom turn IT on Full time

    Job OverviewWe are seeking a skilled and enthusiastic 2nd Line Support Consultant to join our Service Desk team at turn IT on.As a key member of our team, you will provide technical support to our school users remotely, utilizing your problem-solving skills and technical expertise to resolve issues efficiently.Key Responsibilities:Provide technical support...

  • Technical Support Specialist

    1 week ago

    Monks Risborough, Buckinghamshire, United Kingdom turn IT on Full time

    Job OverviewWe are seeking a skilled and enthusiastic 2nd Line Support Consultant to join our Service Desk team at turn IT on.As a key member of our team, you will provide technical support to our school users remotely, utilizing your problem-solving skills and technical expertise to resolve issues efficiently.Key Responsibilities:Provide technical support...