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Technical Support Specialist

2 months ago

Monks Risborough, Buckinghamshire, United Kingdom turn IT on Full time
Job Description

Job Summary:

We are seeking a highly motivated and skilled Technical Support Specialist to join our Service Desk team at turn IT on. As a key member of our team, you will provide technical support to our clients remotely, ensuring seamless and efficient resolution of their IT issues.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and remote desktop connections
  • Troubleshoot and resolve IT issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of our clients' IT systems and infrastructure
  • Stay up-to-date with the latest IT trends and technologies

Requirements:

  • 2+ years of experience in a technical support role
  • Strong knowledge of IT systems and infrastructure
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance