Clinical Performance Manager

3 weeks ago

Lincoln, Lincolnshire, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full time

Position Overview

The Older People & Frailty Division is dedicated to providing comprehensive mental health services throughout Lincolnshire. This division also encompasses various physical healthcare services that cater to individuals of all ages. Anticipating further advancements in our service offerings, particularly within the Dementia pathway, we are in search of a dynamic and resourceful Clinical Performance Manager to enhance our clinical operations.

This multifaceted role is integral to the divisional management team, requiring a candidate with exceptional interpersonal abilities, a solid understanding of clinical services, and a proven track record in performance management and facilitating change within healthcare settings.

The position is primarily office-based, with the option for remote work flexibility.

Key Responsibilities

The Clinical Performance Manager will collaborate across the Older Adult & Frailty Division to assist clinical services in monitoring performance metrics and ensuring the effective delivery of healthcare services. Responsibilities include:

  • Leading the division's business intelligence initiatives, focusing on data integrity.
  • Engaging with clinical and corporate teams to address the diverse needs of the division.
  • Managing projects and guiding clinical services through transformation initiatives.
  • Overseeing vendor contracts and maintaining supplier relationships.
  • Fostering stakeholder engagement and collaboration.

About Lincolnshire Partnership NHS Foundation Trust

Lincolnshire Partnership NHS Foundation Trust is committed to delivering mental health services alongside a range of learning disability, autism, and social care services throughout Lincolnshire. With a workforce of approximately 2,900 staff members serving a population exceeding 768,400, our personnel are central to our mission.

We take pride in being recognized as one of the leading mental health and learning disability trusts in England, as rated by our staff. Our commitment to a supportive work environment is reflected in our outstanding Care Quality Commission rating for leadership and overall quality. Recent staff surveys have highlighted our trust as a top performer nationally for employee morale and compassion.

We offer flexible working arrangements and a variety of training and advancement opportunities across all professions. Our dedication to diversity is evident through active staff networks, and we continuously seek ways to enhance support for our employees.

Whether you are embarking on your career journey, seeking a new challenge, or looking for a nurturing community to raise a family, Lincolnshire offers a wealth of fulfilling health and social care career opportunities in a welcoming and vibrant environment.

Job Responsibilities

Key duties include:

  • Conducting regular assessments to identify population needs and stay abreast of national agendas and legislative changes, ensuring compliance.
  • Facilitating high-quality business analysis in partnership with service teams and corporate colleagues to support effective performance management.
  • Leading the division's business intelligence requirements, including data quality and benchmarking.
  • Collaborating with clinical and corporate services to address current and future estate needs.
  • Ensuring that digital transformation aligns with the division's objectives and requirements.
  • Acting as a subject matter expert for commissioned services and collaborating with the contracting team.
  • Overseeing procurement and commissioning needs for the division.
  • Leading complex projects and supporting clinical services through change management.
  • Building and nurturing meaningful stakeholder relationships.
  • Working with various teams to monitor service activity and manage variances effectively.
  • Developing comprehensive business proposals in collaboration with finance, workforce, and service delivery teams.
  • Driving efficiency and productivity while coordinating the division's cost improvement initiatives.
  • Supporting the divisional management team in service development and transformation efforts.
  • Leading the business planning process for the division.
  • Monitoring budget reports and analyzing variances in collaboration with finance colleagues.
  • Serving as the liaison between services and the finance team for detailed cost reporting.
  • Representing the division in capital planning discussions.
  • Overseeing responses to Freedom of Information requests.
  • Exemplifying positive leadership and collaboration.
  • Providing line management as the division expands.
  • Acting as a deputy for the Associate Director of Operations as needed.

This job description is not exhaustive, and additional duties may be assigned as required.

Qualifications

Essential:

  • Master's degree or equivalent experience.
  • Postgraduate qualification in a relevant field or equivalent experience.
  • Management qualification or equivalent management experience.

Desirable:

  • Professional Clinical Registration (RN, AHP, SW).
  • Project Management Qualification.
  • Lean Certification.

Experience

Essential:

  • Proven management experience.
  • Experience in a large organizational setting.
  • Experience within the NHS or similar publicly funded organizations.
  • Experience in service/quality improvement methodologies.
  • Experience in business analysis and efficiency optimization.
  • Strong financial management experience.
  • Experience in change management within large organizations.
  • Experience collaborating with commissioners and stakeholders.
  • Experience in developing business cases and securing funding.
  • Experience in market research and stakeholder engagement.
  • Evidence of continuous professional development.

Desirable:

  • Experience managing clinical services.
  • Experience in a commercial environment with a track record of securing new business.
  • Experience in clinical commissioning.
  • Marketing experience.

Special Requirements

Essential:

  • Ability to travel independently across various locations in a timely manner.

Skills

Essential:

  • Effective time management and organizational skills.
  • Able to navigate ambiguity in commercial and organizational contexts.
  • Ability to work across diverse geographical areas and collaborate with various services.
  • Self-motivated with the ability to manage complex workloads.
  • Collaborative approach to service improvement.
  • Ability to synthesize and organize data for decision-making.
  • Strong written communication skills, particularly for formal documentation.
  • Proficient in data manipulation to convey key insights.
  • Excellent communication skills for internal and external representation.
  • Well-developed negotiation skills.
  • Ability to engage a wide range of stakeholders, including clinicians.
  • Proficient in standard IT applications.

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