Property Manager

2 weeks ago


Twickenham, United Kingdom Dexters Full time
About Our Property Management Team

We are seeking a highly skilled and experienced Property Manager to join our team at Dexters. As a key member of our Property Management team, you will play a crucial role in ensuring that our properties are well-maintained, safe, and ready for occupation.

Key Responsibilities:
  • Collaboration and Communication: Work closely with our Property Management team to ensure seamless communication and collaboration throughout the property management lifecycle.
  • Exceptional Service Delivery: Provide top-notch service to our landlords and tenants, ensuring their needs are met and exceeded.
  • Pre-Tenancy Inspections: Conduct thorough pre-tenancy inspections to ensure properties are in good condition and ready for occupation.
  • Record Keeping and Maintenance: Maintain accurate and up-to-date records and logs to ensure compliance and efficiency.
  • Relationship Building: Foster long-lasting relationships with our landlords and tenants, providing exceptional customer service and support.
  • Progress Updates: Coordinate and communicate progress on property works, ensuring timely completion and minimal disruption.
  • End-of-Tenancy Procedures: Assist in end-of-tenancy procedures, including deposit returns, to ensure a smooth transition.
  • Issue Resolution: Swiftly resolve any issues that arise, providing effective solutions and minimizing downtime.
  • Quality Improvement: Promote quality improvements across our property portfolio, staying informed about relevant legislation updates.
  • Team Collaboration: Participate in regular morning meetings with our Lettings teams to ensure seamless communication and collaboration.
Requirements and Qualifications:
  • Negotiation and Communication Skills: Skilled negotiator with excellent communication abilities, able to build strong relationships with landlords and tenants.
  • Experience and Qualifications: Prior experience in property management is essential, with a strong understanding of property laws and regulations.
  • Customer Service: Ability to deliver outstanding customer service, ensuring high levels of satisfaction and loyalty.
  • Attention to Detail: Detail-oriented and persistent, with a strong focus on accuracy and efficiency.
  • Problem-Solving Skills: Resourceful and determined, with strong problem-solving skills and a drive for success.
  • Collaborative Mindset: Collaborative mindset, with the ability to work effectively in a team environment.
  • Pressure Handling: Capable of handling pressure effectively, with a strong ability to manage multiple tasks and priorities.

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