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Administrative Support Specialist

2 months ago


Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time

Position Overview

An excellent opportunity has emerged to join the Oncology Clinical Service Unit, offering administrative assistance to the Haematology team. This role is structured for a part-time commitment of 25 hours per week.

The ideal candidate will thrive in a dynamic office setting, demonstrating high levels of motivation and organization. The ability to manage one's own tasks effectively while contributing positively to a collaborative team environment is essential.

While prior experience in administrative roles and customer service is advantageous, it is not a strict requirement. We provide comprehensive support through a well-defined induction process and encourage ongoing professional growth within a nurturing atmosphere.

Strong interpersonal and communication skills are crucial, as the successful candidate will be expected to engage sensitively and effectively with a diverse range of individuals.

Key Responsibilities

This position is ideal for individuals seeking to broaden their expertise and understanding in a healthcare setting.

The role encompasses various administrative tasks, including:

  • Reception duties, including welcoming and assisting patients
  • Managing waiting lists and scheduling appointments
  • Processing referrals and maintaining patient records
  • Performing general office responsibilities

About the Organization

The Clinical Haematology department specializes in diagnosing and treating blood disorders, including but not limited to leukaemias, lymphomas, and various anemias. The clerical team collaborates closely with a multidisciplinary group of healthcare professionals, including consultants and nursing staff.

Our organizational values, developed by our staff, emphasize a patient-centered approach, collaboration, fairness, accountability, and empowerment. These principles guide our daily operations and interactions.

Essential Qualifications

The successful candidate will be expected to:

  • Provide a high standard of administrative support to patients and the department
  • Process and manage documentation accurately and efficiently
  • Serve as the primary point of contact for patients and visitors
  • Maintain confidentiality and adhere to data protection regulations
  • Participate in ongoing training and professional development

We are committed to fostering a supportive environment that values the contributions of all team members and prioritizes high-quality patient care.