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Service Advisor
2 months ago
Job Title: Service Advisor
Job Type: Full-time
Industry: Automotive
Company: KPI People Ltd
Location: Oxford
Job Description:
We are seeking an experienced Service Advisor to join our successful Aftersales team at a busy franchised main dealership in Oxford. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service.
Key Responsibilities:
- Meet and greet customers, explaining the work due to be carried out on their vehicle.
- Accurate completion of courtesy car insurance paperwork.
- Calling customers with progress updates and advising of any work needed.
- Liaising with the Workshop, Parts Department, Valeting Team, and Drivers.
- Invoicing work carried out.
- Invoice explanation and taking payment.
- Quoting, introducing, and selling of Service Plans.
- Ensuring all Warranty paperwork is correctly completed.
- Delivering the highest level of customer service at all times.
Requirements:
- Minimum of 12 months Motor Trade Service Advisor experience.
- Full UK Driving Licence.
Benefits:
- Basic Salary of £28,250.
- On Target Earnings of £33,250 (uncapped).
- Great Benefits Package.
Working Hours:
Monday to Friday 8am - 6pm. Saturday Mornings on a Rota.
