Senior IT Programme Manager
2 weeks ago
POSITION:
IT Project Manager (Contact Centre Initiative)
LOCATION:
Client site in Staffordshire
COMPENSATION:
£500 - £550 /Day + VAT
IR35 Status
EMPLOYMENT STATUS:
Outside IR35
DURATION:
Initial 6-month contract
Our client, a prominent organization in Staffordshire, is seeking an IT Project Manager with extensive experience in managing Contact Centre initiatives.
This program requires professionals with in-depth knowledge of the intricacies involved in Contact Centre transformation, platform migration, and related processes.
We are looking for experienced contractors who can quickly adapt to 'client-side' environments (as opposed to supplier-side), possessing expertise in areas such as contact centres, IVR systems, Chat Bots, Omni-Channel, and Multi-Channel Contact Centre operations, along with the complexities associated with such projects.
In addition to technical expertise, our client values strong communication skills. The ideal candidate should be comfortable engaging with senior stakeholders, contributing to Steering Committee meetings, influencing decision-makers, and managing challenging relationships while maintaining composure in high-pressure situations.
This opportunity offers an initial 6-month contract outside IR35 with flexible hybrid working arrangements, requiring a maximum of 2 days per week on-site in Staffordshire.
Preference will be given to candidates located in proximity to the area for potential on-site requirements.
Please submit an updated CV for consideration.Thank you.
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