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Service Advisor Team Leader

2 months ago

Camberley, Surrey, United Kingdom Command Recruitment Full time
Senior Service Advisor / Team Leader

We are seeking a highly skilled and experienced Senior Service Advisor / Team Leader to join our team at a fast-moving car dealership. As a key member of our service centre, you will be responsible for leading a team of service advisors and ensuring exceptional customer service standards are met.

Key Responsibilities:
  • Lead a team of service advisors to achieve high levels of customer satisfaction and service quality
  • Develop and implement effective service strategies to drive business growth and improve customer engagement
  • Manage and maintain accurate records of customer interactions and service history
  • Collaborate with other departments to ensure seamless customer experience
  • Provide coaching and training to service advisors to enhance their skills and knowledge
Requirements:
  • Previous experience in a car dealership, preferably in a senior role
  • Excellent communication and interpersonal skills
  • Strong leadership and management skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of service management software and systems
What We Offer:
  • A competitive salary of £35,000
  • A prime location with excellent transport links
  • A stable and high-performing team environment
  • Ongoing training and development opportunities

We are looking for a motivated and results-driven individual who is passionate about delivering exceptional customer service. If you have a strong background in service management and leadership, we would love to hear from you.