Customer Service Ambassador
2 weeks ago
Unlock Your Potential with Warner Leisure Hotels
We are seeking a talented and enthusiastic Customer Service Ambassador to join our team at Warner Leisure Hotels. As a key member of our reception team, you will play a vital role in delivering exceptional customer service and ensuring our guests have an unforgettable experience.
About the Role
- Provide warm and welcoming service to our guests, responding to their needs and resolving any issues promptly and professionally.
- Work closely with the Reception Manager and Team Leaders to maintain a smooth and efficient reception area, ensuring seamless communication and collaboration.
- Develop and grow into a role that requires a passion for delivering outstanding customer service, with opportunities for career development and growth.
What We're Looking For
- A people person with a genuine interest in providing exceptional customer service and ensuring our guests have an amazing experience.
- A willingness to learn and improve knowledge on customer service, our products, and tailored selling.
- Someone who will care about the wider team and look to support wherever needed.
What We Offer
- A competitive hourly rate of up to £11.44, depending on age.
- Free use of our gym and leisure facilities.
- Free or 60% discounted food onsite.
- Access to numerous discounts and offers with many national brands and retailers.
- A fantastic opportunity for career development through externally recognised qualifications and in-house training and development.
- 20% discount for you, family, and friends across our Bourne Leisure brands.
Join Our Team
We are committed to diversity, equity, and inclusion and welcome applications from all backgrounds, communities, and industries. We are happy to discuss any reasonable adjustments or flexibility that you may require.
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