Customer Service Representative
6 days ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Parkside Office Professional. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.
Key Responsibilities- Customer Enquiry Management: Manage customer enquiries in a timely and efficient manner, providing accurate and helpful responses to customer queries.
- Order Management: Manage customer orders from order entry to billing, ensuring that all orders are processed accurately and efficiently.
- Ticket Management: Open, update, and manage tickets/cases in our system for each customer enquiry, liaising with other departments as necessary.
- Delivery Management: Manage deliveries in line with customer expectations, liaising with 3rd party warehouses and other supply chain contacts.
- Technical Support: Dispatch customer and partner requests for support through the correct channels, ensuring that technical support teams can act on customer requests.
- System Navigation: Monitor and navigate multiple systems and ticket queues throughout the workday, prioritizing tasks and managing time effectively.
- Communication: Maintain regular contact with Sales Account Managers and other internal departments to ensure that relevant information is communicated in a timely manner.
- Process Improvement: Identify and implement process improvements that will enhance operational effectiveness and profitability.
- Account Management: Ensure that customer account records are kept up to date for audit purposes.
- Data Management: Identify and resolve master data errors affecting the OTC process with the data management team.
- Team Support: Provide support to other members of the team and backup as required for other CS teams.
- PC Skills: Competent on Outlook, Salesforce, Excel, and Word.
- SAP Experience: Advantageous.
- Key Skills: Ability to work on own initiative and as part of a team, think outside the box, work under pressure, prioritize workload, multitask, and coordinate activities across relevant departments.
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Customer Service Representative
4 days ago
Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time**About the Role**Think Specialist Recruitment is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service operations, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**Support the order process and ensure high levels of customer...
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Customer Service Representative
6 days ago
Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time**About the Role**Think Specialist Recruitment is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service operations, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**Support the order process and ensure high levels of customer...
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Customer Service Representative
3 days ago
Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full timeWe are seeking a highly skilled and fluent Finnish or Swedish Customer Service Representative to join our team at Think Specialist Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to queries, and resolving issues in a timely and professional manner.Main...
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Customer Service Representative
3 days ago
Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full timeWe are seeking a highly skilled and fluent Finnish or Swedish Customer Service Representative to join our team at Think Specialist Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to queries, and resolving issues in a timely and professional manner.Main...
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Customer Service Representative
3 days ago
Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full timeJob Summary:Sheridan Ward Recruitment Services is seeking a highly organized and detail-oriented Customer Service Representative to join their team. As a Customer Service Representative, you will be responsible for scheduling engineers and managing projects.Key Responsibilities:Scheduling: Schedule engineers on a CRM system to ensure efficient project...
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Customer Service Representative
3 days ago
Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full timeJob Summary:Sheridan Ward Recruitment Services is seeking a highly organized and detail-oriented Customer Service Representative to join their team. As a Customer Service Representative, you will be responsible for scheduling engineers and managing projects.Key Responsibilities:Scheduling: Schedule engineers on a CRM system to ensure efficient project...
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Customer Service Representative
3 days ago
Watford, Hertfordshire, United Kingdom Boots Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Boots during the holiday season. As a Customer Service Representative, you will be responsible for providing exceptional customer service, working collaboratively with the sales team to achieve sales targets, and maintaining a high level of product...
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Customer Service Representative
3 days ago
Watford, Hertfordshire, United Kingdom Boots Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Boots during the holiday season. As a Customer Service Representative, you will be responsible for providing exceptional customer service, working collaboratively with the sales team to achieve sales targets, and maintaining a high level of product...
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Customer Service Representative
3 days ago
Watford, Hertfordshire, United Kingdom Workwell People Solutions Ltd Full timeAbout the RoleWorkwell People Solutions Ltd is seeking a highly skilled and experienced Customer Service Representative to join our team as a Contractor Support Specialist. As an Umbrella Service Advisor, you will play a vital role in providing exceptional customer service to our contractor base, ensuring their needs are met and exceeded.Key...
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Customer Service Representative
3 days ago
Watford, Hertfordshire, United Kingdom Workwell People Solutions Ltd Full timeAbout the RoleWorkwell People Solutions Ltd is seeking a highly skilled and experienced Customer Service Representative to join our team as a Contractor Support Specialist. As an Umbrella Service Advisor, you will play a vital role in providing exceptional customer service to our contractor base, ensuring their needs are met and exceeded.Key...
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Customer Service Representative
3 days ago
Watford, Hertfordshire, United Kingdom Hygiena Full timeAbout UsHygiena International Ltd is a leading provider of innovative diagnostics solutions for a healthier world. As a representative of the One Health approach, we believe in the interconnectedness of human, animal, and environmental health. Our company specializes in food safety throughout the value chain, developing, distributing, and improving rapid...
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Customer Service Representative
2 days ago
Watford, Hertfordshire, United Kingdom Hygiena Full timeAbout UsHygiena International Ltd is a leading provider of innovative diagnostics solutions for a healthier world. As a representative of the One Health approach, we believe in the interconnectedness of human, animal, and environmental health. Our company specializes in food safety throughout the value chain, developing, distributing, and improving rapid...
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Customer Service Representative
6 hours ago
Watford, Hertfordshire, United Kingdom Park Street People Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Park Street People. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, utilizing your Polish and French language skills to communicate effectively.Key ResponsibilitiesProvide high-level customer...
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Customer Service Representative
4 hours ago
Watford, Hertfordshire, United Kingdom Park Street People Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Park Street People. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, utilizing your Polish and French language skills to communicate effectively.Key ResponsibilitiesProvide high-level customer...
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Customer Service Representative
3 days ago
Watford, Hertfordshire, United Kingdom Park Street People Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Park Street People. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide high-level customer service and support via various...
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Customer Service Representative
3 days ago
Watford, Hertfordshire, United Kingdom Park Street People Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Park Street People. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide high-level customer service and support via various...
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Customer Service Representative
3 days ago
Watford, Hertfordshire, United Kingdom Park Street People Full timeJob Title: Polish and French Speaking Customer Service AdvisorAbout the Role:We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Park Street People. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, utilizing your Polish and French language skills...
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Customer Service Representative
3 days ago
Watford, Hertfordshire, United Kingdom Park Street People Full timeJob Title: Polish and French Speaking Customer Service AdvisorAbout the Role:We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Park Street People. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, utilizing your Polish and French language skills...
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Customer Service Representative
6 days ago
Watford, Hertfordshire, United Kingdom Park Street People Full timeJob Title: Polish and French Speaking Customer Service AdvisorAbout the Role:We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Park Street People. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, utilizing your Polish and French language skills...
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Customer Service Representative
6 days ago
Watford, Hertfordshire, United Kingdom Park Street People Full timeJob Summary:An internationally renowned company, Park Street People, is seeking a highly skilled Customer Service Representative with German, Polish, or Dutch language skills to join their team on a full-time, permanent basis.Key Responsibilities:Utilizing your Polish, French, German, or Dutch language skills, you will be responsible for providing...
