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Prison Case Management Administrator
2 months ago
Join our dedicated team at Catch22 as a Custody Case Administrator, where you will play a vital role in supporting our Offender Management and Gangs' service at HMP Thameside. This position offers a unique opportunity to contribute to the effective management of sentenced and remand prisoners while ensuring the smooth operation of our administrative processes.
Key Responsibilities- Offender Management Coordination: Gather, prepare, and document offender information in both physical and digital formats, ensuring precise data management within the Offender Management Unit (OMU).
- Data Management: Conduct data entry, updates, and retrieval tasks, guaranteeing that all pertinent case information is accurately recorded in the OMU database for accessible performance tracking.
- Compliance Monitoring: Monitor adherence to contract Key Performance Targets (KPTs) by promoting timely completion of Offender Management tasks and providing regular updates to Coordinators on weekly achievements.
- Meeting Documentation: Accurately prepare minutes for Offender Management meetings, including Discharge Boards, MARAP meetings, Sentence Planning Boards, and Offender Manager Meetings, all within strict deadlines.
- Stakeholder Liaison: Collaborate with external entities such as the Police, Probation, and Community Rehabilitation Companies (CRC) to facilitate effective sentence planning and offender management, proactively addressing any arising issues.
- Administrative Support: Deliver comprehensive administrative assistance to Case Managers and senior management, ensuring the seamless functioning of the Offender Management department.
- Colleague Coverage: Provide coverage for colleagues during absences or emergencies, maintaining uninterrupted service delivery within the Offender Management unit.
- Process Support: Assist with Home Detention Curfew (HDC) and Observation, Categorisation, and Allocation (OCA) processes, keeping Case Managers informed about prisoner movements and transfers.
- Familiarity with prison departments and their functions.
- Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
- Significant experience in performing similar administrative tasks in an office setting.
- Ability to prioritize tasks and manage your workload effectively, including meeting tight deadlines.
- Strong organizational and administrative skills.
Application Process: Interested candidates are encouraged to submit their CV and cover letter, along with responses to screening questions to express their interest in this position.
Employment Type: Part-time, permanent role.
Working Hours: Part-time (38 hours FTE), 15 hours per week.
Salary: £26,900 (£10,618.42 pro rata).
Screening: Successful candidates will be subject to an enhanced DBS check, police vetting, and verification of Right To Work in the UK.
This job description provides an overview of the primary responsibilities and qualifications required for the role but is not exhaustive.
Catch22 is committed to promoting equality, diversity, and inclusion in the workplace, ensuring that every individual is valued and supported in their career development.
We take pride in our commitment to safeguarding and safer recruitment practices, ensuring that all individuals within our organization are appropriately vetted.
