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Lettings Administrator
2 months ago
We are seeking a highly organized and communicative Lettings Administrator to join our team at LRA Search. As a key member of our lettings team, you will be responsible for providing exceptional administrative support to our agents and clients.
Key Responsibilities:
- Manage day-to-day administration for the lettings team, including onboarding new clients, processing checks, and arranging marketing materials.
- Request and verify Anti-Money Laundering (AML) documents and forms, and conduct AML checks on vendors.
- Compile property particulars and send them to vendors for approval.
- Upload properties to the internet and order 'to let' boards.
- Send sales memorandums and take incoming calls.
- Pass incoming email leads to negotiators and keep client files updated using Reapit software.
- Perform general office management and administration duties, including scanning, filing, and photocopying.
- Create templated marketing material, such as flyers, and manage social media.
- Send contracts to clients, liaise with vendors and external professionals, and send invoices to head office.
Requirements:
- Excellent communication skills and a professional telephone manner.
- Outgoing, empathetic, and able to liaise with clients.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- A competitive salary of £25-30k, plus a £1k bonus and opportunity to earn commission after one year in service.
- A supportive and sociable team environment.
We are looking for a dedicated and organized individual who is passionate about delivering exceptional customer service. If you are a team player with a positive attitude and a keen eye for detail, we would love to hear from you.