AV Field Service Specialist

1 week ago

London, Greater London, United Kingdom Triwonder Digital LTD. Full time

Job Summary:

Triwonder Digital LTD. is seeking a skilled Digital Display Maintenance Technician to join our team. As a key member of our maintenance team, you will be responsible for delivering technical support for digital advertising displays across London and the South of England.

Key Responsibilities:

  • Swiftly address reported issues, adhering to our predefined Service Level Agreements (SLAs) of 4 hours, 12 hours, or 72 hours based on urgency.
  • Conduct scheduled preventative maintenance visits to ensure the optimal condition and longevity of our displays.
  • Perform tasks such as cleaning display surfaces, inspecting internal components, identifying electrical problems, assessing Health & Safety (H&S) concerns, and conducting grounds maintenance.
  • Follow all onsite safety protocols and ensure that all personnel, including subcontractors, adhere to our safety standards.

Requirements:

  • Proactive Maintenance Skills: Experience in conducting preventative maintenance on electrical hardware, preferably in outdoor environments.
  • Technical Expertise: Ability to diagnose faults and replace electrical components swiftly to minimize downtime.
  • Effective Communication: Strong verbal and written communication skills for collaboration with the remote support team and senior technicians.
  • Professional Development: A commitment to excelling in the role over the long term, rather than seeking rapid progression.
  • Safety Vigilance: Keen attention to site safety, complying with Triwonder's Health & Safety policies at all times.
  • Driving Licence: A full, clean UK driver's license is essential.

Benefits:

  • Competitive Salary: £25,000 - £32,000 per annum
  • Generous Holiday Allowance: 25 days (plus public holidays)
  • Company Van and Comfortable Uniform Provided
  • Company Mobile or Allowance (£20 per month)
  • Comprehensive Tools and Training Provided
  • Pension with People's Pension: 3% employer, 5% employee contribution
  • Remote Working Opportunities
  • Annual Salary Review

About Triwonder Digital LTD.:

Triwonder Digital LTD. is a leading maintenance service provider in the outdoor advertising industry, specializing in large scale LED displays throughout the UK. We are committed to delivering exceptional service and support to our clients, and we are seeking a skilled Digital Display Maintenance Technician to join our team.

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