Hotel Receptionist
3 days ago
About The Capital Hotel Knightsbridge:
A luxury 5-star boutique hotel in the heart of London. We are now recruiting for a Hotel Receptionist to join our five-star, luxurious boutique hotel.
Role & Responsibilities:
- Deliver exceptional customer service to all guests
- Acknowledge and welcome all guests with a smile
- Undertake all aspects of the check-in and check-out procedure
- Ensure all reservation inquiries are replied to in a professional manner
- Have knowledge about how to place reservations via different distribution channels
- Ensure guests are given accurate directions to locations on hotel premises and to guest rooms
Requirements:
- Previous experience in a reception or hotel environment
- Friendly personality and excellent customer service skills
- Strong listening, speaking, and communication skills
Benefits:
- Canteen
- Company pension
- Discounted or free food
- Employee discount
- Referral program
- Sick pay
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Supplemental Pay Types:
- Commission pay
- Tips
Experience:
- Hotel reception experience: 1 year (required)
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