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Support Coordinator

2 months ago


North Shields, North Tyneside, United Kingdom Home Group Full time

About the Role

We are seeking a highly motivated and experienced Support Coordinator to join our team in North Tyneside. As a Support Coordinator, you will play a vital role in supporting our customers with complex needs to develop their skills and live more independently in the community.

Key Responsibilities

  • Creating personalized support plans with customers and working closely with social workers, community treatment teams, and other stakeholders to ensure comprehensive support.
  • Enabling customers to access community resources, prompting with medication, supporting with finances, and assisting with daily living activities.
  • Providing emotional support and guidance to customers, promoting their independence and well-being.
  • Conducting risk assessments, support planning, and regular reviews to ensure customers' needs are met.
  • Collaborating with colleagues to provide a holistic approach to customer care.

Requirements

  • Experience in creating person-centered support plans and supporting colleagues in working to these plans.
  • Ability to work independently, remain calm under pressure, and have a resilient approach.
  • Valid Enhanced DBS check and ability to use technology for creating and updating support plans.
  • Ability to work a rota, including alternative weekends, and adapt to changing customer needs.

What We Offer

  • Competitive salary and benefits package, including health cash plan and high street discounts.
  • Opportunities for career growth and development within Home Group.
  • A supportive and inclusive work environment that values diversity and promotes well-being.

About Home Group

Home Group is a leading provider of housing, care, and support services. We are committed to making a positive difference in the lives of our customers and colleagues. Our values of compassion, integrity, and excellence guide everything we do.