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Support Coordinator
2 months ago
About the Role
We are seeking a highly motivated and experienced Support Coordinator to join our team in North Tyneside. As a Support Coordinator, you will play a vital role in supporting our customers with complex needs to develop their skills and live more independently in the community.
Key Responsibilities
- Creating personalized support plans with customers and working closely with social workers, community treatment teams, and other stakeholders to ensure comprehensive support.
- Enabling customers to access community resources, prompting with medication, supporting with finances, and assisting with daily living activities.
- Providing emotional support and guidance to customers, promoting their independence and well-being.
- Conducting risk assessments, support planning, and regular reviews to ensure customers' needs are met.
- Collaborating with colleagues to provide a holistic approach to customer care.
Requirements
- Experience in creating person-centered support plans and supporting colleagues in working to these plans.
- Ability to work independently, remain calm under pressure, and have a resilient approach.
- Valid Enhanced DBS check and ability to use technology for creating and updating support plans.
- Ability to work a rota, including alternative weekends, and adapt to changing customer needs.
What We Offer
- Competitive salary and benefits package, including health cash plan and high street discounts.
- Opportunities for career growth and development within Home Group.
- A supportive and inclusive work environment that values diversity and promotes well-being.
About Home Group
Home Group is a leading provider of housing, care, and support services. We are committed to making a positive difference in the lives of our customers and colleagues. Our values of compassion, integrity, and excellence guide everything we do.