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Enterprise Account Solutions Engineer

2 months ago

Chertsey, Surrey, United Kingdom F5 Full time
About the Role

We are seeking a highly skilled Enterprise Account Engineer to join our team at F5. As a trusted advisor, you will work closely with our customers to provide guidance and support as they migrate to modular and containerized environments.

Key Responsibilities
  • Provide critical guidance to BIG-IP and NGINX customers as they transition to containerized environments.
  • Lead multiple technology challenges, prioritizing customer and business needs.
  • Develop and share knowledge through our Knowledge Centered Service (KCS) practices.
  • Collaborate with Product Management and Product Development on new leading-edge products and technologies.
  • Focus on delivering exceptional customer satisfaction and a complete customer experience.
Requirements
  • Hold a BS in Computer Sciences or related degree, or equivalent experience.
  • At least 8 years of relevant work experience.
  • Strong knowledge of load balancers, web servers, caching, and web-enabled applications.
  • Experience with container platforms, proxy servers, and troubleshooting REST APIs.
  • Scripting and automation skills, including Python, Shell scripts, and Ansible.
  • Cloud platforms and infrastructure experience, including AWS, Azure, and GCE.
Preferred Qualifications
  • KCS Practices certification.
Work Environment

Duties are performed in a normal office environment while sitting at a desk or computer table. Duties may require being on-call periodically and working outside normal working hours. Travel may be required up to 10% of the time.