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Business Office Coordinator
2 months ago
Job Summary:
Spire Healthcare is seeking a highly organized and detail-oriented Business Office Coordinator to join our team at Spire Liverpool Hospital. As a key member of our Business Office, you will play a critical role in ensuring the efficient provision and maintenance of our hospital charging service.
Key Responsibilities:
- Ensure all billing is actioned promptly and accurately in line with Spire procedures, identifying billing problems, placing billing alerts, suspending and clearing as required.
- Follow up on billing queries, liaising with Central Finance as needed.
- Provide and receive patient information, ensuring that all patient information is provided, received, and recorded in accordance with the Data Protection Act and Spire policies.
- Undertake any training or development as required to acquire skills and knowledge to undertake the role competently.
- Adhere to organisational and local infection prevention and control policies and procedures.
- Process financial and administrative transactions in an accurate and methodical way.
- Communicate effectively with a wide range of customers at all levels, demonstrating a confident telephone manner.
Requirements:
- Able to process financial and administrative transactions in an accurate and methodical way.
- Confident telephone manner with the ability to communicate with a wide range of customers at all levels.
- Track record of successful delivery in a similar role, in a busy office and/or customer service environment.
- Understanding of medical terminology.
- Knowledge of the healthcare market.
- Working knowledge of SAP.
What We Offer:
- Competitive salary.
- Comprehensive benefits package, including 35 days annual leave (pro rata), employer and employee contributory pension, 'Spire for you' reward platform, private medical insurance, life assurance, free DBS, and free car park.
About Us:
At Spire Healthcare, our purpose is to 'make a positive difference to people's lives through outstanding personalised care.' We deliver high standards of care to our insured, self-pay, and NHS patients across 39 hospitals and 33 clinics, medical centres, and consulting rooms. Our successful business is led by an experienced and stable senior management team, providing the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.
