Field Engineer and Helpdesk Technician
3 weeks ago
We are seeking a highly skilled and experienced IT Support Specialist to join our team at Morgan Jones Limited. As a Field Engineer and Helpdesk Technician, you will be responsible for providing technical support to our clients on-site and remotely.
Key Responsibilities- Work on customer sites as a Field Engineer and provide office-based support as a Helpdesk Engineer.
- Support client devices (laptops, desktops, personal devices) in server and cloud environments.
- Deliver cyber security services to client devices using the latest assets and protocols.
- Assist clients on-site and remotely using the latest RMM, PSA, and security tools, and provide support for business messaging systems.
- Diagnose and maintain systems, servers, cloud applications, firewalls, switches, routers, and troubleshoot various Windows OS, Mac, and client software applications, including Office 365 administration.
- Ideal candidate will hold a UK Driving License.
- Ideal candidate will have 2 years of experience in the IT industry.
- Industry qualifications from Microsoft, Cisco, CompTIA, or equivalent.
- Strong ability to work to deadlines in an organized and efficient manner.
- Excellent customer service and communication skills.
- Ability to adapt to and react positively to varying situations.
- All candidates will be subject to DBS and pre-employment checks.
- Friendly and open working environment.
- Company pensions scheme.
- Training and career certifications are paid for.
- 24 days Holiday per annum.
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IT Specialist
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Herne Bay, Kent, United Kingdom Morgan Jones Full timeJob Opportunity for a Field Engineer and Helpdesk Engineer About the Role We are seeking a highly skilled and experienced IT professional to join our team as a Field Engineer and Helpdesk Engineer. As a Field Engineer, you will work on customer sites, providing technical support and maintenance services to our clients. As a Helpdesk Engineer, you will be...
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IT Specialist
2 weeks ago
Herne Bay, Kent, United Kingdom Morgan Jones Full timeJob Opportunity for a Field Engineer and Helpdesk Engineer About the Role We are seeking a highly skilled and experienced IT professional to join our team as a Field Engineer and Helpdesk Engineer. As a Field Engineer, you will work on customer sites, providing technical support and maintenance services to our clients. As a Helpdesk Engineer, you will be...
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IT Support Specialist
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Herne Bay, Kent, United Kingdom Morgan Jones Full timeAbout the RoleWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Morgan Jones Limited. As a Field Engineer and Helpdesk Technician, you will be responsible for providing technical support to our clients on-site and remotely.Key ResponsibilitiesSupport client devices (laptops, desktops, personal devices) in server and...
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IT Specialist
2 weeks ago
Herne Bay, Kent, United Kingdom Morgan Jones Full time{"Job Title": "IT Engineer", "Job Description": "Job SummaryWe are seeking a highly skilled IT Engineer to join our team at Morgan Jones Limited. As a Field Engineer, you will work on customer sites and provide office-based support as a Helpdesk Engineer.Key ResponsibilitiesSupport client devices in server and cloud environments.Deliver cyber security...
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IT Specialist
2 weeks ago
Herne Bay, Kent, United Kingdom Morgan Jones Full time{"Job Title": "IT Engineer", "Job Description": "Job SummaryWe are seeking a highly skilled IT Engineer to join our team at Morgan Jones Limited. As a Field Engineer, you will work on customer sites and provide office-based support as a Helpdesk Engineer.Key ResponsibilitiesSupport client devices in server and cloud environments.Deliver cyber security...
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Herne Bay, Kent, United Kingdom Morgan Jones Full time{"title": "IT Engineer", "description": "Job SummaryWe are seeking an experienced IT Engineer to join our team at Morgan Jones Limited. As a Field Engineer, you will work on customer sites and provide office-based support as a Helpdesk Engineer.Responsibilities:Support client devices in server and cloud environments.Deliver cyber security services to client...
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Herne Bay, Kent, United Kingdom Morgan Jones Full time{"title": "IT Engineer", "description": "Job SummaryWe are seeking an experienced IT Engineer to join our team at Morgan Jones Limited. As a Field Engineer, you will work on customer sites and provide office-based support as a Helpdesk Engineer.Responsibilities:Support client devices in server and cloud environments.Deliver cyber security services to client...
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