Security Diagnostic and Repair Strategy Lead

1 week ago

Coventry, Coventry, United Kingdom Jaguar Land Rover Full time
About the Role

We are seeking a highly skilled and experienced individual to lead our security diagnostic and repair strategy. As a key member of our Technical Service team, you will be responsible for setting the service strategy for security in relation to diagnostic and repair procedures, content, coverage, and processes.

Key Responsibilities
  • Define and drive an end-to-end service diagnostics and repair experience for retail technicians and customers for security and Phone-as-a-Key (PaaK) aspects.
  • Input into the creation of diagnostic content for all vehicle programmes for security-related systems.
  • Set service requirements for engineering relating to Security, working with the Security Attribute owner and Service Attribute teams.
  • Develop and implement security strategy for legacy vehicle and current vehicle campaigns.
Requirements
  • Background and experience in Electrical automotive systems and features, particularly security-related ones (Telematics, Body Control, Key/Remote Function modules).
  • Motivation to understand and make retailer's lives easier.
  • Ability to plan, coordinate, and communicate ideas and actions.
  • Ability to understand needs of stakeholders and influence them.
  • Ability to work with others outside of the department in a positive and productive way.
About Us

Jaguar Land Rover is committed to equal opportunity for all. We believe in people's ability to grow and develop within their role. If you're unsure that you meet the full criteria of a role – but you're interested in where it could take you – we still encourage you to apply.

We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs.

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