Customer Service Coordinator

4 weeks ago


Peterborough, Peterborough, United Kingdom RELIANT RESOURCING LIMITED Full time
Customer Care Administrator

We are seeking a highly skilled and dedicated Customer Care Administrator to join our dynamic team at Reliant Resourcing Limited. As the first point of contact for drivers and transport companies, you will play a crucial role in ensuring seamless operations and exceptional customer service.

Key Responsibilities:
  • Manage delivery paperwork and direct drivers to the warehouse
  • Coordinate with the warehouse team to ensure smooth dispatch operations
  • Process orders from start to finish, maintaining high levels of accuracy and attention to detail
  • Build relationships with key customers and manage their accounts
  • Handle invoicing and update systems as required
Requirements:
  • Strong communication skills and ability to work effectively in a fast-paced environment
  • Ability to commit to a rotating shift pattern
  • Excellent problem-solving skills and attention to detail

We are looking for a motivated and organized individual who is passionate about delivering exceptional customer service. If you have a knack for logistics and administration, and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity.



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